Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Due to extremely high demand please allow between 10-15 business days for your order to arrive (depends on where are you). If more than 30 days have passed please email us at goldcollarcollectives.com to review the status of your order. Refunds will be handled through email if necessary.
Our policy lasts 45 days. If 45days have gone by since your order was received, unfortunately, we can’t offer you a refund or exchange.